PAIA Manual — Promotion of Access to Information
This Manual is compiled in accordance with Section 51 of the Promotion of Access to Information Act No. 2 of 2000 ("PAIA") as amended by the Protection of Personal Information Act No. 4 of 2013 ("POPIA") for Governx (Pty) Ltd trading as XDew Books (xdew.co.za).
1. Company Overview & Contact Particulars
Full Legal Name: Governx Technologies (Pty) Ltd / Governx (Pty) Ltd
Software Product: XDew Books (Cloud ERP & Tax Compliance)
Registration Number: 2026/475655/07
Registered Address: Sandton, Johannesburg, Gauteng, Republic of South Africa, 2196
Designated Information Officer: Brandon Govender
Official Support & PAIA Email: support@governx.co.za
Compliance Desk: compliance@governx.co.za
Website & Canonical Domain: https://xdew.co.za
2. Guide on How to Use PAIA
The South African Information Regulator has published a comprehensive guide in all 11 official South African languages on how to exercise rights under PAIA. Requesters may access this guide from the Information Regulator's website: https://inforegulator.org.za.
3. Records Held by XDew Books in Accordance with Other Legislation
Records are retained in accordance with South African statutory legislation, including:
- Income Tax Act No. 58 of 1962
- Value-Added Tax Act No. 89 of 1991 (Section 20 & 55)
- Tax Administration Act No. 28 of 2011 (5-Year Record Retention)
- Companies Act No. 71 of 2008
- Protection of Personal Information Act No. 4 of 2013
- Basic Conditions of Employment Act No. 75 of 1997
- Electronic Communications and Transactions Act No. 25 of 2002
4. Categories of Subjects and Records Held
Customer & Tenant Records
Section 20 Tax Invoices, customer profiles, 10-digit VAT numbers, tenant subscription entitlements, bank statement feeds.
Tax Compliance Data
IRP5 certificates, medical credits, Section 11F RA simulations, GPS Section 8(1)(b) deemed logbooks, ITR12 preparation exports.
5. Procedure to Request Access to Records (Form 2)
To request access to records held by Governx (Pty) Ltd under PAIA:
- Complete the prescribed Form 2 (Request for Access to Record of Private Body) available on the Information Regulator website.
- Submit the completed form along with proof of identity to support@governx.co.za.
- Pay the prescribed request fee as determined by the Information Regulator (where applicable).
- The Information Officer will process the request and notify the requester of the decision within 30 days as prescribed by PAIA.